Microsoft Corp. (NASDAQ: MSFT) has announced that it will be ending all Microsoft Band and Microsoft Health Dashboard apps and services in the coming months. Users will no longer be able to access any online or cloud-connected features after May 31st. The apps are being removed from the Microsoft Store, Google Play, and Apple’s App Store.
The wrist-worn Band fitness tracker was discontinued more than two years ago. The company kept the Band apps running to support existing users. For the last two years, owners have still been able to synchronize data collected through the wearable.
On May 31, any data in the Microsoft Health Dashboard will be deleted. The company has published information on how users can export or delete their data on its website. Users will also no longer be able to reset the Band after that day unless they want to brick their device. According to Microsoft, if a Band user resets a device after the shutdown, then it will be “impossible to set up the device again.”
Microsoft says that Band owners will still be able to use their devices without the web features. The device can still be used to track steps, heart rate and basic workouts. Users will also still be able to record runs and bike rides, monitor sleep and set alarms.
Some of those who purchased the wearable might be eligible for a refund. Users that have a Band 1 that’s covered under Limited Warranty, or who have completed a data sync with the device between December 1st, 2018 and March 1st, 2019, may be eligible for an $80 refund. The amount climbs to $175 for a Band 2 under the same conditions.
Eligible users will soon receive an email from Microsoft explaining what to do to receive the refund. They will be able to claim their refunds until August 30th.