Chili’s Grill & Bar has announced that it has been the victim of a data breach that compromised the payment card information of its customers. The company said it learned of the breach on May 11. The company is now working with third-party forensic experts to determine the details of what happened and how many customers are affected.
A preliminary investigation indicates that malware was used to gather payment card information. The stolen information included cardholders’ names, as well as credit and debit card numbers. Chili’s doesn’t collect social security numbers, full dates of birth and federal or state identification numbers.
The data breach may have impacted customers at Chili’s Grill & Bar restaurants across the country. The chain has locations in more than 130 cities across Texas and 1,600 restaurants across the world. The chain’s parent company Brinker International (NYSE: EAT) has not released a list of impacted restaurants.
Brinker International said in a statement “We sincerely apologize to those who may have been affected and assure you we are working diligently to resolve this incident.” The company says that law enforcement has been notified and that it intends to cooperate fully with the investigation.
Officials said the incident happened between March and April. The company is advising customers to monitor bank statements for strange transactions during that period. Brinker International said, “We are working to provide fraud resolution and credit monitoring services for those guests who may have been impacted.” Additional information about the breach can be found on the Brinker International site at http://brinker.mediaroom.com/ChilisDataIncident.
At least 15 separate security breaches have occurred among retail companies since January 2017. Those breaches have resulted in millions of consumers having their personal and payment information compromised.
In other Chili’s news, the company announced last week that it would be cutting 40 percent of its menu. A new menu will be launching on September 18. The new menu will focus on classics like fajitas, burgers, and ribs, while reducing its ventures into food trends like kale and quinoa.